Delaware North

Manager Workforce Planning, Head Office

Job Locations AU-VIC-Melbourne
Job ID
2025-42395
Function
Operations
Position Type
Permanent
Time Type
Full-time
Posting End Date
11/6/2025

The opportunity

Delaware North Australia is hiring a newly created role for a full time Manager – Workforce Planning to join our head office team based in Docklands. Reporting to the Director Commercial Finance, we’re searching for a data driven and commercially minded individual to lead workforce strategies across our diverse Australian and New Zealand operations. This role is perfect for someone with a strong background in analytics, operations, and stakeholder engagement who thrives in a fast-paced and dynamic environment.

What we offer

  • Be a key influencer in shaping the future workforce of a leading hospitality business
  • Partner with senior leaders across stadiums, resorts, and airports
  • Hybrid work on offer with free parking
  • Access global tools, technology, and insights to drive smarter decisions

What you will do?

  • Lead strategic workforce planning aligned to business growth and event demand
  • Use forecasting and predictive analytics to shape staffing models
  • Partner with HR, Finance, and Operational leaders to drive labour efficiency
  • Develop real-time dashboards and reporting tools to monitor workforce performance
  • Deliver insights that support productivity, compliance, and cost control

More about you

You’re a natural collaborator with a sharp analytical mind. You’ll bring:

  • Strong experience in workforce planning across large-scale organisations
  • Proven track record of developing and implementing workforce planning strategies that drive efficiencies and cost savings
  • Strong background in data analytics, workforce forecasting, and resource optimisation
  • Experience in leading large-scale workforce projects, change management and organisational transformational initiatives
  • Proficiency in tools such as Power BI, Workday, time and attendance systems (ideally with Humanforce)
  • The ability to influence, challenge, and support stakeholders at all levels
  • A tertiary qualification in business, data science, operations, or similar

Sound like you? This is your chance to help shape a smarter, more agile workforce at one of Australia’s most iconic hospitality companies. Apply today!

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At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.