Delaware North New Zealand is hiring a Hotel Housekeeping Supervisor with a keen eye for detail to join our dynamic Housekeeping Team at Pinewood Lodge, Queenstown.

As a key member of the team, you'll report directly to the Housekeeping Manager, offering crucial support and supervising the on-ground delivery of housekeeping duties to maintain a consistent standard of cleanliness across all guest accommodation, public areas and other property facilities that meet or exceed guest expectations. The ideal candidate should be a collaborative team player and possess previous experience in a Housekeeping Team Leader or Supervisory capacity.

This is a hands-on role, so you will be required to train new team members, and to work alongside your team when needed.

• Competitive hourly rate: $29.33 to $31.49 per hour
• Permanent Full-Time (Minimum 30 hours per week)
• We are accredited to offer sponsorship to foreign applicants
• Reward and Recognition program
• Learning and career development opportunities, including on-the-job training
• Being part of a global company opens doors to various possibilities across our network of international resorts, airports, and stadiums

• Position Description avaliable upon request

• Supervise our diverse housekeeping team and foster a collaborative team environment
• Oversee the consistency, quality and integrity of all housekeeping work
• Proactively engage and educate team members, fostering learning and development, and maintain high motivation levels through effective leadership and communication
• Provide team members with regular feedback on performance both positive and constructive
• Support the Housekeeping Manager with lodge housekeeping operations
• Forecast to ensure appropriate levels of supplies and resources
• Review budget and cost of supplies
• Comply with all guest privacy and security procedures
• Be work fit - this is a physically demanding role
• Flexibility to a work a variety of shifts over a 7 day a week roster and ability to accommodate busy seasonal periods

• 2 years minimum relevant resort / hotel / executive housekeeping experience essential
• Experience in a cleaning management or housekeeping leadership role, supervising a diverse team to achieve high guest satisfaction and meet business objectives
• Inventory management experience (preferred), with the ability to maximise the use of resources and adhere to budgetary requirements
• Tertiary qualifications in Business/Tourism/Hospitality Management or equivalent
• Experience with Hotel Operating systems advantageous
• Valid and unrestricted driver's licence preferred
• First Aid Certificate is highly desirable

Pinewood Lodge offers a unique village-style accommodation amongst the breathtaking scenery of Queenstown, New Zealand, with panoramic views of The Remarkables. Situated on three acres just minutes from the town centre, this property boasts 130 rooms, providing a comfortable and welcoming stay for all types of travelers. Join us and be part of creating unforgettable experiences for travelers amidst the stunning backdrop of Queenstown.