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Team Leader, Auckland Airport

Job Locations NZ-AUK-Māngere
Job ID
2025-39920
Function
Food & Beverage
Position Type
Permanent
Time Type
Full-time
Posting End Date
15/3/2025

The opportunity

Delaware North Australia is seeking a full-time Food & Beverage Team Leader to join our team at Auckland Airport, working across our bars, cafés and restaurants.

 

As a Team Leader, you’ll inspire our front of house team to deliver exceptional service and create memorable guest experiences. With a focus on leadership, daily operations and maintaining high standards, this dynamic role is perfect for a hospitality professional with a passion for customer service and a drive for excellence. Ready to elevate your career? Apply today and let your next adventure take flight!

What we offer

  • Free staff car parking
  • Discounted food and beverage purchases across our outlets
  • Airport security pass (for roles  beyond security checkpoints)
  • Reward and Recognition program
  • Training and development opportunities
  • Being part of a global hospitality company opens doors to various possibilities across our network of Australian and international resorts, airports and stadiums 

What you will do?

  • Provide exceptional food and beverage service to guests
  • Lead, mentor and inspire the team to deliver outstanding guest experiences in a fast-paced, high-volume venue
  • Train and develop team members by demonstrating a guest-focused, energetic and self-motivated work ethic
  • Be well-versed in our daily menu offerings, offer recommendations and accommodate dietary needs
  • Collaborate with the management team to achieve operational goals
  • Adhere to compliance and hygiene requirements
  • Drive change by implement upselling and promotional programs
  • Be well-versed in our daily menu offerings, offer recommendations and accommodate dietary needs 

More about you

  • Previous hospitality leadership experience in a fast-paced, volume driven venue
  • Licence Controller Qualification (LCQ)
  • Food Safety certificate
  • Bartender skills with beer, wine and cocktail knowledge is highly desirable 
  • Barista skills or coffee-making experience is highly desirable 
  • Strong communication and teamwork skills
  • Passion for hospitality and creating expectational guest experience
  • Ability to work a 7-day rotating roster 

Who we are

Auckland Airport serves as the bustling gateway to New Zealand, connecting travelers from around the world. Since its establishment, the airport has been committed to providing seamless travel experiences, offering a wide range of amenities. Join our team and be an integral part of the dynamic environment that ensures Auckland Airport runs smoothly. 

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At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.