Manager Restaurant, MCG

Casual Restaurant Manager - Melbourne Cricket Ground

Delaware North Australia is a global hospitality and entertainment company with significant operations in Australia for more than 30 years. With a capacity of more than 100,000, the MCG is the largest sporting stadium in the Southern Hemisphere. It hosts several Australian Football League (AFL) teams, as well as cricket matches, concerts, other special events and non-event-day functions.

We currently have an exciting opportunity for a seasoned Restaurant Manager to lead our premium Tom Wills Room restaurant, open to Medallion Club members at the MCG.

About the space:

• Tom Wills room is situated on Level 2 in the Shane Warne Stand.
• Modern fine dining restaurant (up to 130 pax). Offering pre booked package and a la carte options on match days.
  This space has capability for a variety of table sizes and covers with the potential for walk ins, pre, during and post-match.
• The room offers views across the MCG ground
• Close working with the kitchen to serve a new menu collection for 2025; Forage by Alex.
  The menu is inspired by chef Alex’ 25-year journey, featuring extensive time training with renowned chefs like Gordon Ramsay and Daniel Boulud, and working alongside chefs like Pete Evans and Scott Pickett.
   

Availability:

• Full commitment for match days, throughout the 2025 AFL season. Including weekends, periodic Thursday and Friday nights and public holiday matches.
• Occasional set up shifts in the lead up to block buster games.
• Potential for ongoing shifts outside the AFL season.

• Lead, develop and engage a team to exceed the expectations of our guests and our Client
• Deliver both memorable guest experiences and operational success
• Utilises interpersonal and communication skills to lead, influence and encourage others

• A commitment to service excellence
• Demonstrated experience as a leader where you can remedy performance issues and ensure support and high levels of staff engagement
• The ability to motivate and empower a team in an ever-changing environment
• Exceptional attention to detail
• High level organisation and time management skills
• The ability to think on your feet and forward plan

Adding to the skills highly regarded – however not essential:

• Experience using booking system, Sevenrooms
• Experience using the POS system, SwiftPOS
• Experience using the rostering system, Humanforce

With a capacity of more than 100,000, the MCG is the largest sporting stadium in the Southern Hemisphere. This iconic venue isn't just about sports; it's a cultural hub that hosts multiple Australian Football League teams, cricket matches, concerts, and an array of special events and non-event-day functions. Join a dynamic team at the heart of Melbourne's vibrant entertainment scene, where every day brings new excitement and challenges.