Area Supervisor, MCG

Delaware North Australia, have an exciting opportunity for a seasoned Bistro/Bar Area Supervisor to lead our iconic Legends Room, open to Medallion Club members at the MCG. As an Area Supervisor, you will be responsible for overseeing a diverse casual team to service excellence through feedback, support and training, while guaranteeing an exceptional experience to the member based guests. 

About the space:

• Legends Room is situated on Level 2 in the Shane Warne Stand.
• A modern bistro, featuring 2 bars and offering kitchen and snack menu options on match days.
  This space has capability for a variety of table sizes and covers, serving, pre, during and post-match.
• The room offers views across the MCG ground
   

Availability:

• Full commitment for match days, throughout the 2025 AFL season. Including weekends, periodic Thursday and Friday nights and public holiday matches.
• Occasional set up shifts in the lead up to block buster games.
• Potential for ongoing shifts outside the AFL season.

• Supervising casual food & beverage team members
• Responsible for assisting with stock take as required 
• Monitoring staffing levels and requesting changes when necessary 
• Escalating issues through to the appropriate channels 

• A commitment to service excellence  
• Ability to manage stock  
• Exceptional attention to detail and the ability to think on your feet 

Adding to the skills highly regarded – however not essential:

• Experience using the POS system, SwiftPOS
  Experience using the rostering system, Humanforce

With a capacity of more than 100,000, the MCG is the largest sporting stadium in the Southern Hemisphere. This iconic venue isn't just about sports; it's a cultural hub that hosts multiple Australian Football League teams, cricket matches, concerts, and an array of special events and non-event-day functions. Join a dynamic team at the heart of Melbourne's vibrant entertainment scene, where every day brings new excitement and challenges.